10 am to 7 pm
Monday to Friday
+44 (0)20 3670 7797
sales@firstcallvirtualoffice.com
10 am to 7 pm
Monday to Friday
+44 (0)20 3670 7797
sales@firstcallvirtualoffice.com
What Our Clients Say
Trusted by Global Brands.
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We are an Award Winning Leading provider of Worldwide
Office Space and Virtual Office Solutions
Professional Operators answer live in your company name, then either patch calls through or take a message
Find your Dream Office at your convenient location with the Leading Extensive Filter.
Our Prestigious Business Centres are located around the world. Start Trading from your new business address.
Send and Receive faxes securely from your computer, tablet, or smartphone. Allocated Numbers In 140+ Countries.
FirstCall continues to improve the services offered to its customers through customer feedback. It is important for us to test ourselves and the best way is by feedback through which we examine ourselves in the eyes of our customers.
We invest valuable time in order to bring to our attention the various comments and insights in order to serve everyone in the most professional and efficient manner.
We were the First and today the very few to publish online price lists for all of our services including prices and conditions in the most transparent way. Therefore, we will also be happy to share our client’s opinion via Facebook /Google/Testimonials from our customers.
We appreciate the feedback that all of our clients provide regarding the range of services we provide
FirstCall continues to improve the services offered to its customers through customer feedback. It is important for us to test ourselves and the best way is by feedback through which we examine ourselves in the eyes of our customers.
We invest valuable time in order to bring to our attention the various comments and insights in order to serve everyone in the most professional and efficient manner.
We were the First and today the very few to publish online price lists for all of our services including prices and conditions in the most transparent way. Therefore, we will also be happy to share our client’s opinion via Facebook /Google/Testimonials from our customers.
We appreciate the feedback that all of our clients provide regarding the range of services we provide
FirstCall continues to improve the services offered to its customers through customer feedback. It is important for us to test ourselves and the best way is by feedback through which we examine ourselves in the eyes of our customers.
We invest valuable time in order to bring to our attention the various comments and insights in order to serve everyone in the most professional and efficient manner.
We were the First and today the very few to publish online price lists for all of our services including prices and conditions in the most transparent way. Therefore, we will also be happy to share our client’s opinion via Facebook /Google/Testimonials from our customers.
We appreciate the feedback that all of our clients provide regarding the range of services we provide
FirstCall continues to improve the services offered to its customers through customer feedback. It is important for us to test ourselves and the best way is by feedback through which we examine ourselves in the eyes of our customers.
We invest valuable time in order to bring to our attention the various comments and insights in order to serve everyone in the most professional and efficient manner.
We were the First and today the very few to publish online price lists for all of our services including prices and conditions in the most transparent way. Therefore, we will also be happy to share our client’s opinion via Facebook /Google/Testimonials from our customers.
We appreciate the feedback that all of our clients provide regarding the range of services we provide
Just imagine within 24 - 48 hours, you can start advertising your new allocated phone number which you can advertise as yours or divert all your lines to.
You can upgrade or downgrade at any time.
Calls answered based upon your custom call script.
We take pride in ensuring the best customer support.
We at FirstCall provide premium 24/7 cover unlike other providers which charge extra.
All calls are answered locally in the Uk by one of our trained operators.
Full Name, Number, Message
by our friendly & professional operators
Based upon a custom call script
Based upon a custom call script
At FirstCall we take pride in ensuring the best customer support.
Our passion and commitment to every single client does not go unnoticed – in fact, those are the qualities of our exceptional service.
We appreciate and thank our clients to receive the review of services. We are pleased and proud to provide thousands of businesses with virtual office solutions with highest standard of customer service.
Our Live Operators will answer your calls and will forward the detailed message to you via email and/or sms
Yes. You will be allocated a new 0203 / 0208 / 0207 or other number in which you can present as your new business number or redirect your calls to.
Our Live Operators answer the calls as per your custom call script while taking their name, contact number, email and more.
Our answer rate is 97.5% With an average ring time of 2.8 rings. We hold ourselves to high standards.
Definitely. All inbound calls to your allocated number will bring your screen up in front of the live telephone answering operator, letting us answer in your company name based upon your custom call script.
Absolutely. We will offer you a range of local or a non-geographical number to choose from.
Diverting your calls to FirstCall is simple and easy.
The only thing you need to decide is whether you want:
1. All calls to be diverted
2. All calls to be diverted if your line is busy.
3. All Calls to be diverted after a certain number of rings
Of course. The diverting option should be activated only when you want FirstCall to take your calls.
However, our personal advice is to setup the divert setup so calls that are missed by you, calls after a certain number of rings or when your line is busy are transferred and answered by our live operators.
Whenever you receive a call on your allocated number, a screen pops up in front of our operators, clearly showing them the guideline under your requirements. You can make changes to it as well.
We offer 2 plans:
Standard hours: Monday to Friday 8am to 8pm, Saturday 8:30am to 6pm, Sunday 10am to 4pm
or 24/7
0203 numbers came into circulation in 2005 as the demand for numbers exceeded usage in the London area. 0203 and 0207 numbers are for inner London, A allocated 0203 number are included in our telephone answering plans. There is an extra charge for 0207 number.
Of course we can provide you a telephone answering service. We will still need to allocate a unique number. You will then have to instruct your existing phone service provider to divert your calls to the new number we have given you.
Our terms and conditions are flexible and always in favour of our clients.
Our telephone answering plans are only 2-months contract. However, if you wish to cancel the service(s), we require a full calendar month notice sent to our email:
info@firstcallvirtualoffice.com
It takes approximately 24 to 48 hours on average to set up your account, once you have made your payment and completed the registration process via phone or email.
At FirstCall, we take pride in ensuring the best customer support. With teams of customer service reps trained to help you or assist you with our latest equipment and software, setting up a virtual service or any other service of ours is made easy.
We will answer every single question you may have and assist you during every phase. Our passion and commitment to every single client does not go unnoticed - in fact, those are the qualities of our exceptional service.
We take a 1-month service charge deposit for any monthly account made on our platform, which is refundable upon cancellation.
This is only to ensure that you meet our monthly terms and conditions - We don't require a deposit for the annual accounts.
You can upgrade or downgrade your plan by giving us 1 month notice via email: info@firstcallvirtualoffice.com
We require you to notify us 1 full calendar month notice prior to your cancellation on your monthly account. If you wish to cancel your annual account, you can only do that at the point of the standard renewal date (the date it expires).
Our pricing policy is fully transparent, featuring NO Hidden costs or additional fees which are not clearly mentioned on our website and terms.
There is a small setup charge which is a one-off.
